FREQUENTLY ASKED QUESTIONS
The Answers You Seek
Are you an interior designer, decorator, landscaper or home owner with a love for metal art and one-of-a-kind products. Hopefully these frequently asked questions will give you the information that you need to better enjoy your online shopping experience. If you don’t manage to find exactly what you’re looking for, don’t hesitate to get in touch. We’ll be happy to answer all your questions.
DO YOU SHIP INTERNATIONALLY?
We do ship around the world however shipping is not included in the purchase price due to the unpredictable cost and logistics of shipping our products. Shipping costs for returns are not included.
WHAT TECHNIQUES DO YOU USE?
All pieces are made entirely of pure copper. This includes the parts that are powder coated. All pieces are hand cut and shaped by hammering, bending, rolling and spinning. Only high temperature silver-based brazing is used so you can be sure of the longevity of the pieces. Hand crafting and the nature of the materials ensure no two pieces will be the same. Each piece is marked with the artist’s stamp.
All natural copper pieces will change color over time. Polished, flame treated and bare copper pieces will darken or patina over time depending on humidity and exposure to the elements. This is a naturel process that many find desirable. Clear coated and color coated pieces will remain the same for years. Some minor fading may occur depending on environmental conditions.
WHAT IS YOUR RETURN POLICY?
Returns are excepted but the cost of shipping for returns is not included.