OUR STORE POLICIES
Things You Need to Know
We founded Coppermatthias with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
SHIPPING POLICY
How It Works
Shipping will be calculated at time of purchase depending on address and expediting requirements. Returns will be at the cost of the return shipper.
RETURNS
The Small Print
Should you not be satisfied we will except returns up to 30 days from receipt. Shipping cost for returns will be born by the shipper.
WARRANTY AT COPPERMATTHIAS
Our Policy
Should you not be satisfied we will except returns up to 30 days from receipt. Shipping cost for returns will be born by the shipper.
Product Liability
Customers should be aware of the following and understand the risks.
Terms of use:
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Our products are intended as display items for visual observation only. Products are to be handled only as necessary to stage them.
Warning:
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Although practically safe to handle with care, our products may have some inherent features that could be hazardous. Many of the copper items will have sharp edges and pinch point that could cause personal injury when handling or displaying the items. Appropriate PPE is recommended to protect skin and eyes. Coppermatthias and affiliated company will hold no liability for injuries or incident involving our products.
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All natural copper pieces will change color over time. Polished, flame treated and bare copper pieces will darken or patina over time depending on humidity and exposure to the elements. This is a naturel process that many find desirable. Clear coated and color coated pieces will remain the same for years. Some minor fading may occur depending on environmental conditions.
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Warranties and limitations:
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Our products are not guaranteed as they are works of art and have not other propose then display. Should you not be satisfied we will except returns up to 30 days from receipt. Shipping cost for returns will be born by the shipper.